Privacy policy

Privacy Policy

Effective Date: June 2026

At Dumanera, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.

By using https://dumanera.com/, you agree to the practices described in this Privacy Policy.

Information We Collect

When you place an order or contact us, we may collect the following information:

  • Full Name

  • Email Address

  • Mobile Number

  • Shipping Address

  • Billing Address

  • Order Details

  • Payment Information (processed securely through trusted payment providers)

How We Use Your Information

We use your information to:

  • Process and deliver your orders

  • Provide customer support

  • Send order confirmations and shipping updates

  • Process returns, exchanges, and refunds

  • Improve our products and services

  • Inform you about new products, offers, and promotions (only if you choose to receive them)

Payment Security

Your payment security is important to us.

Dumanera does not store your debit card, credit card, UPI, CVV, or banking details.

All payments are processed securely through trusted third-party payment gateways.

Sharing Your Information

We respect your privacy and do not sell, rent, or share your personal information with third parties for marketing purposes.

Your information may only be shared with trusted service providers, such as:

  • Shipping and delivery partners

  • Payment service providers

  • Customer support providers

These partners use your information only to provide services related to your order.

Marketing Communications

If you subscribe to our updates, we may send you information about:

  • New arrivals

  • Exclusive offers

  • Discounts

  • Product launches

You can unsubscribe at any time.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure.

Although we strive to keep your information secure, no online system can guarantee complete security.

Your Rights

You may contact us at any time to:

  • Access your personal information

  • Correct your information

  • Request deletion of your information (subject to legal requirements)

  • Opt out of promotional communications

Changes to This Privacy Policy

Dumanera may update this Privacy Policy from time to time. Any changes will be posted on this page with the revised effective date.

Your continued use of our website after any updates constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us:

Dumanera Customer Support

Website: https://dumanera.com/

Email: support@dumanera.com

Thank you for choosing Dumanera. Your privacy and trust are important to us.

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